The maximum compensation amount in case of parcel damage or loss depends on insurance that you select at the time of booking.
All Sendparcel.com parcels (except Deutsche Post, USPS and Lietuvos paštas) have a standard insurance of €100 per shipment included. If your item is valuable/expensive, we recommend ordering additional insurance. When submitting a claim, you will need to provide proof of purchase documents proving the value of the shipment. If you submit only the sales documents of the shipment (invoice), Sendparcel can compensate up to 70% the sale price or market value of the damaged or lost shipment, but not more than EUR 499.
Standard and supplementary parcel insurance is not available for Deutsche Post, USPS and Lietuvos Pasts. In case of damage/loss of the parcel, reimbursement up to EUR 40 is possible for Deutsche Post services with tracking (no reimbursement is possible for Deutsche Post services without tracking) in accordance with the parcel regulations. In case of damage/loss of a parcel, the maximum compensation available for USPS Economy services is up to EUR 90. In case of damage/loss of the parcel, no compensation is available for Lithuanian Post services.
Ensure your items are not listed as Prohibited or No compensation. Otherwise, standard, and additional insurance will not be valid. You are putting yourself at risk by sending these items.
"Sendparcel" is a parcel delivery online booking system offering shipping services across the world. Cooperating with some world known and recognized courier companies, such as DHL, TNT, DPD, FEDEX, LP EXPRESS, VENIPAK, ITELLA, GLS, OMNIVA, SST and DEUTSCHE POST, "Sendparcel" can help you send a parcel to almost 220 countries of the world.
"Sendparcel" partners – express couriers will transport your shipments safely and from door to door. Quote price and get the best parcel delivery price offers that will undoubtedly meet your individual or your companies needs and budget.