Customs formalities

After filling the details of an order to a non-EU country in the Sendparcel.com Quick quote, you will see the preliminary deadline of the consignment delivery, not including the consignment delay time in customs. In order to deliver the consignment to the receiver as quickly as possible, you will need to fill an invoice to customs.  
 
In the documents for customs, it is necessary to provide an informative description of the consignment contents and the reason for export. If it is found in customs that different things than those declared are being sent or an erroneous reason for export is indicated (for example, a present when actually it is a sold item), additional fees might be applied or the consignment might be returned to the consignor. 
 
The application of the customs duty is determined by the receiver's state laws. If you are sending a consignment outside the EU frontiers and the customs duty must be applied according to the receiver's state laws, the customs staff will contact the receiver directly. Sendparcel.com is not included in this process. 
 
In order to get an Economic Operators Registration and Identification (EORI) number, contact the nearest territorial customs. 
 
You can check here whether you have an Economic Operators Registration and Identification (EORI) number. 
 
Customer should send us sender's EORI number to info@sendparcel.com.
 
  • By choosing an Express service to a non-EU country, the mediators are communicating with the receiver directly for the issues regarding customs.  
  • By choosing a DHL Economy service and consigning outside the EU frontiers, the export declaration will cost additionally and will be included in the delivery price at the end of the order.
  • By choosing a TNT Economy service and consigning outside the EU frontiers, the export declaration will cost additionally and will be included in the delivery price at the end of the order. You will also have to fill and sign the contract for customs. The completed contract must be sent to info@sendparcel.com.

Customs formalities duties are not applied only when the documents are in the consignment contents. Customs formalities duties are not applied to the consignments inside the EU frontiers.
 

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