FAQ

Yes, as soon as you register on the Sendparcel website, you become a SKILLEDSHIPPER who enjoys great prices!

A customer who sends 20 or more shipments within 1 month, or places orders worth more than EUR 400 during the same period, becomes an ADVANCEDSHIPPER. For the next 3 months, a 5% discount is applied to all orders on the Sendparcel platform.

A customer who sends 40 or more shipments within 1 month, or places orders worth more than EUR 1100 during the same period, becomes a MASTERSHIPPER. For the next 3 months, an 8% discount is applied to all orders on the Sendparcel platform.

The discount is valid for 3 months. For example, if you reach the relevant loyalty level in March, the discount will apply in April, May, and June. Discounts are not cumulative, so if you reach the same level again in April, the discount will apply in May, June, and July.

If, after the ADVANCEDSHIPPER discount period ends, your shipment volume decreases and no longer reaches 20 shipments per month, or the value of ordered services is less than EUR 400 per month, you will be reassigned to the SKILLEDSHIPPER category and will be able to ship without an additional discount.

If, after the MASTERSHIPPER discount period ends, your shipment volume decreases and no longer reaches 40 shipments per month, or the value of ordered services is less than EUR 1100 per month, your level is recalculated again at the end of the month. If during the month you sent at least 20 shipments or placed orders worth EUR 400 or more, you are granted the ADVANCEDSHIPPER level, and a 5% discount is applied to all orders for the next 3 months. If you do not reach this level, you are assigned the SKILLEDSHIPPER level - in this case, shipping is carried out without an additional discount.