Prohibited items

What items are prohibited for shipping?

The following items (or any item similar in description or content) are strictly prohibited from shipment and must not be sent through our services.

Some of these are obvious, but others you may not know about. For example, aerosol cans are not allowed as they can explode in the right environment. Any of these items being sent may result in prosecution, heavy fines and imprisonment.

  • Aerosol cans, sprays
  • Airbag modules
  • Alcohol
  • Antiques, works of art and fine art
  • Animal skins, furs, any animal parts including meat, ivory and ivory products
  • Any item contents of which are described as unknown
  • Any item that is not packed
  • Boxes with hazardous label - Items sent with a hazardous label attached will be classed as such
  • Bullion
  • Car batteries
  • Clinical and/or biological samples and substances (including but not limited to bodily fluids and tissue samples, pathogens)
  • Complete original and imitation firearms and firearm parts, (includes rifle butts, trigger mechanisms, screws / bolts etc. which are manufactured for the sole purpose of creating a functional firearm), ammunition, explosives
  • Dangerous, hazardous goods including but not limited to perfumes, aftershaves, aerosols, flammable substances, biological substances, explosives, fireworks, Christmas crackers, radioactive materials, UN classified dangerous goods and any goods specified as such under International Air Transport Association regulations (“IATA”), the Agreement on Dangerous Goods by Road ("ADR") or International Maritime Dangerous Goods ("IMDG") regulations
  • Dry Ice
  • Engines, generators, gearboxes or any part containing or having contained oil/petrol unless flushed through
  • Excise and other goods requiring transport license
  • Fire extinguishers
  • Gas tanks
  • Goods moving under ATA Carnet and all temporary exports and imports; goods moving under FCR, FCT and CAD (Cash Against Document)
  • Hazardous materials, e.g. paint, adhesives, chemicals, flammable resins, solvents, liquids, compressed air & empty cylinders, items containing any gases
  • Household goods containing flammable or corrosive liquids, such as oven or drain cleaners, perfume, aftershave, hairspray, nail varnish and remover, antiseptic wipes
  • Human Remains (including ashes), body fluids
  • Illegal goods (these are goods which are considered illegal in the origin, the transit points and/or the destination countries and would include but not be limited to pirated goods, counterfeit goods, currency and narcotics)
  • Jewellery, costume jewellery, watches and objects constructed of precious metal and/or stones
  • Laptop computers – no more than 1 laptop computer per package. Each package may not contain more than 1 lithium battery which must be contained within the laptop
  • Life jackets
  • Liquids, adhesives, paint, oil, creams, gels (more than 200 ml)
  • Live and/or dead animals (including but not limited to mammals, reptiles, birds and fish), Insects, larvae, pupae etc.)
  • Loose wet or Lithium Batteries (not including dry cell). These batteries if sent, must be contained within the electronic device
  • Magnets or items containing ferro-magnetic material
  • Milk Powder to China
  • Mobile phone with SIM card, mobile phone with or without SIM to any residential address in Turkey
  • Money, cash  and money equivalents, payment cards, cheques and tickets that are not named, stocks, bonds, bills of exchange, keys, negotiable items
  • Oil
  • Paintings to the Ukraine
  • Personal effects - prohibited to Argentina, Australia, New Zealand, Pakistan Completely & to China over £100
  • Perishable items that require a temperature controlled environment (including but not limited to foodstuffs and flowers)
  • Plants and seeds
  • Pornographic materials
  • Seatbelt pretensioners
  • Small electronic items, including mobile phones, containing lithium batteries – each package may not contain more than 2 batteries which must be contained within the electronic device
  • Soil, clay
  • Tobacco, loose leaf tobacco products and pre-rolled cigarettes
  • Toner, ink cartridges, printers, fax machines or photocopiers
  • Written prescriptions, prescribed drugs, medication, any controlled/illegal substance including Khat to all areas

The following Shipments are also considered as prohibited: Shipments with inherent vice; Shipments which by their nature are likely to soil, impair or damage persons, merchandise or equipment; Goods which require special facilities, safety precautions or permits. will not accept any materials and products that may be dangerous or hazardous to handling staff.
To comply with strict regulations we will not carry any substances classified as dangerous in the latest edition of the IATA publication.
It is the sender’s responsibility to comply with current government regulations or laws applicable in each country. Not all commodities can be shipped to all countries. Please contact us before placing any order if you are unsure whether your item is considered as Prohibited or not. Failure to declare dangerous goods can lead to prosecution, heavy fines and imprisonment.

What items will not be compensated in case of loss/damage of the parcel?

The following items (or any item similar in description or content) can only be carried on a no compensation basis on any service. You send these items at your own risk.

  • Amber
  • Beswick figure
  • Bottle
  • Bulbs
  • Camera
  • Canvas print
  • Car door
  • Car panel
  • Ceramic
  • Chandelier
  • China
  • Clock
  • Computer monitor
  • Computers
  • Concrete
  • Crockery
  • Crystal
  • Delicate items
  • Dinner service
  • Dinner set
  • Documents
  • Fiberglass
  • Figurine
  • Fish tank
  • Fishing rods
  • Fragile items (All)
  • Framed painting, framed photograph
  • Glass, glassware
  • Granite
  • Guitar
  • Hamper
  • Headlight
  • Lamp
  • Laptops
  • Lenses
  • LED, LCD & TFT screens, television screens
  • Lighting, lights
  • Marble
  • Microscope
  • Microwave
  • Mirror
  • Monitor
  • Ornament
  • Overhead projector
  • Painting
  • Pewter figures
  • Picture
  • Picture frames
  • Plaster
  • Plates
  • Porcelain
  • Pot
  • Pottery
  • Projector
  • Resin
  • Scanner
  • Shower screen
  • Slate
  • SIM cards
  • Spectacles
  • Stoneware
  • Tail lights
  • Tea set
  • Telescope
  • Television
  • Tickets
  • Tiles
  • Torches
  • Unaccompanied baggage, suitcases
  • Various
  • Vase
  • Velux
  • Watch
  • Window, window frame

The following items (or any item similar in description or content) can only be carried if the description is altered by the customer prior to completing their order

Any person sending such an item may be subject to their ordering being cancelled without notice and does so at their own risk potentially negating any parcel compensation:

Please note we can carry items mentioned below if they are not listed as prohibited but we need a clearer description.

  • Car part
  • eBay
  • Gift
  • Personal item

Last update: March 2, 2015, 13:11

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