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How do I file a claim?

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Lost and damaged parcels

Import services

Please log in to your „Sendparcel“ account, open a claim form and attach following required documents:

a photo of package and a description of it,
a photo of parcel’s contents,
a document on parcel damage, filled together with the driver (or its copy),
a proof of purchase (an invoice or a receipt) or other document (e.g. an estimate of production costs) indicating the value of parcel’s contents,
an official Repair center’s report, indicating the cost of item repair or that item is damaged beyond repair (in case of parcel damage).

Need to send a parcel? Find out the price of your shipment

Delivery regions

Parcel delivery

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About us

"Sendparcel" is a parcel delivery online booking system offering shipping services across the world. Cooperating with some world known and recognized courier companies, such as DHL, TNT, DPD, FEDEX, LP EXPRESS, VENIPAK, ITELLA, GLS, OMNIVA, SST and DEUTSCHE POST, "Sendparcel" can help you send a parcel to almost 220 countries of the world.

"Sendparcel" partners – express couriers will transport your shipments safely and from door to door. Quote price and get the best parcel delivery price offers that will undoubtedly meet your individual or your companies needs and budget.

Express delivery

Next day deliveries to main European, US and Canadian cities.
Quote a price and get best parcel delivery offers online instantly!

Import services

Import your parcel from abroad - from now on Sendparcel!