All services offered by Sendparcel.com (except Deutsche Post, USPS and Lietuvos paštas) offer the possibility to receive a compensation of up to EUR 100 in case of loss/damage of the parcel. If the parcel is valuable, we recommend that you take out additional insurance at the time of booking the service. The cost of the service is 2% of the sum insured, but not less than EUR 11.60 (+ VAT if applicable). The value of the optional insurance cannot exceed the declared value of the shipment.
Standard and supplementary insurance is not valid for Deutsche Post, USPS and Lithuanian Post. In case of damage/loss of the parcel, reimbursement of up to EUR 40 is possible for Deutsche Post services with tracking (no reimbursement is possible for Deutsche Post services without tracking), in accordance with the parcel regulations. In case of damage/loss of a parcel, the maximum compensation available for USPS Economy services is up to EUR 90. In case of damage/loss of the parcel, compensation of up to 40 EUR is available for signed services of the Lithuanian Post. No compensation is available for Lithuanian Post services with tracking.
Ensure your items are not listed as Prohibited or No compensation. Otherwise, standard, and additional insurance will not be valid.