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If you have to send a lot of small parcels abroad, the DHL Global Mail service is just for you.

Its main advantage is a very attractive price for small packages. Want to find out more?

Contact the Sendparcel business customer managers at and you will receive an individual offer. DHL Global Mail prices are displayed in the site's price calculator only after activating this service in your account.

What is DHL Global Mail?

This is a parcel delivery service provided by Deutsche Post in cooperation with DHL Express. DHL Global Mail service is convenient, reliable and economical to send small parcels (up to 2kg.) internationally. Your parcels will be delivered with the help of a DHL Express courier to the German national post office - Deutsche post, where they will be distributed for their onward journey.

How much does it cost?

The exact price of the shipment depends on the type of package and its weight. Shipping in Europe costs from 2.07 EUR + VAT, outside the European Union - from 2.16 EUR.

What are the maximum package dimensions using DHL Global Mail services?

This service focuses on sending small packages, so below are the maximum measurements for the two main package categories.

Maximum allowed dimensions of a large envelope (Large Letter):
Maximum weight: 500 g
Maximum size: 381mm x 305mm x 30mm

Maximum allowed dimensions of the box (Packet):
Maximum weight: 2kg
Maximum size: length + width + height cannot exceed 900 mm and dimensions of one side must not exceed 600 mm.

Parcel delivery

The delivery term of Global Mail packages is calculated from the moment the package is sent from the German Deutsche Post terminal.

Preliminary and indicative delivery term of the package within Europe - 4-7 business days, if the package is traveling outside the European Union, the journey may take 7-21 business days.

Parcels travel only on weekdays, so weekends and holidays are not included in this term. When sending parcels outside the European Union customs formalities procedures are not included in the delivery term provided.

DHL Global Mail shipments are delivered to the specified address of the recipient at least once if TRACKED service is chosen. If the recipient cannot be found, the parcel is left at the nearest post office. It is not possible to order repeat delivery or address change/correction.

Parcels WITHOUT TRACKING are delivered to the recipient's mailbox or left at the nearest post office.

Parcel tracking

The arrival of the parcel bag to the German Deutsche Post terminal can be tracked on the Sendparcel website or directly on the carrier's platform by entering the tracking number provided by DHL Express.

If you chose the TRACKED service, you can follow the further journey of the parcel on the official website of Deutsche Post. Parcel tracking information is updated approximately 3-4 business days after the first scan of the shipment at the German terminal.

If you order service WITHOUT TRACKING, the journey of the shipment is not recorded in the terminals, tracking is not possible.

Additional important information for that shipping with the DHL Global Mail service


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